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PRIVACY POLICY

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Welcome to Ontario Vascular’s Privacy Policy. We are committed to protecting your privacy and maintaining transparency about how we handle your personal information. This Privacy Policy outlines how we collect, store, use, share, and protect your personal data when you visit our website, ontariovascular.com, and utilize our health services.

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1. Data Controller

Ontario Vascular
Address: 1275 Finch Ave West, Unit 605, Toronto, ON, Canada
Email: info@ontariovascular.com

For any questions or concerns regarding your data or this Privacy Policy, please contact us at info@ontariovascular.com.

 

2. Data We Collect

We collect different types of personal data to provide you with our health services, improve our offerings, and comply with legal obligations.

Types of Data Collected:

  • Personal Identification Information: Name, email address, phone number, address, and date of birth.

  • Health Information: Any medical details or records you provide relevant to the services we offer.

  • Usage Data: Information on how you use our website, including IP address, browser type, device information, pages visited, time and date of visits, and interaction data.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to track your usage patterns and preferences to provide a tailored user experience. For more details, see our Cookie Policy.

 

3. How We Use Your Data

We process your personal data for the following purposes:

  • To Provide Health Services: Including scheduling appointments, managing bookings, and delivering personalized healthcare services based on the information you provide.

  • To Communicate with You: Regarding your appointments, inquiries, promotional offers, and updates related to our services. You can unsubscribe from marketing communications at any time.

  • To Improve Our Services: By analyzing user behavior, feedback, and usage trends, we aim to enhance our service offerings and website performance.

  • For Compliance and Legal Obligations: We may process your data to comply with applicable laws, regulations, and legal requirements, or to respond to legal requests from regulatory authorities.

  • For Security and Fraud Prevention: To protect our website, customers, and business operations from fraud and unauthorized access.

 

4. Legal Basis for Data Processing

Under the General Data Protection Regulation (GDPR), our legal bases for processing your data include:

  • Performance of a Contract: When processing is necessary to provide the services you request.

  • Legitimate Interest: For purposes such as improving our services, ensuring website security, and sending you information about related services.

  • Legal Compliance: When processing is required to comply with legal obligations.

  • Consent: For specific purposes where consent is required (e.g., marketing communications). You may withdraw your consent at any time by contacting us at info@ontariovascular.com.

 

5. How We Share Your Data

We respect your privacy and do not sell or share your personal data with third parties, except under the following circumstances:

  • Service Providers: We may share data with trusted third-party providers who assist us in delivering services (e.g., payment processors, cloud storage providers, appointment management systems). These parties are bound by contractual agreements to ensure data protection.

  • Legal and Regulatory Authorities: If required by law or in response to valid legal requests, we may disclose data to comply with legal obligations.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred. You will be notified via email and/or a prominent notice on our website.

 

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, and in accordance with legal, regulatory, or contractual requirements. Health and transaction-related records may be stored for longer periods as required by healthcare regulations and tax laws. When no longer needed, your data will be securely deleted or anonymized.

 

7. Security of Your Data

We implement industry-standard technical and organizational measures to ensure the security and confidentiality of your data, including:

  • Encryption and secure transmission protocols (e.g., HTTPS).

  • Access controls to restrict access to authorized personnel only.

  • Regular monitoring for potential security vulnerabilities and risk assessments.

While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee absolute security.

 

8. Your Rights under GDPR

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to inaccurate or incomplete data.

  • Right to Erasure: Request the deletion of your personal data, subject to certain conditions.

  • Right to Restrict Processing: Request that we limit the processing of your data in certain circumstances.

  • Right to Data Portability: Receive a copy of your data in a structured, commonly used, machine-readable format.

  • Right to Object: Object to processing based on legitimate interests, including direct marketing.

  • Right to Withdraw Consent: Withdraw consent for processing activities that require consent.

To exercise these rights, please contact us at info@ontariovascular.com. We will respond within one month, or as permitted by GDPR regulations.

 

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal data of children. If you believe we have collected such information, please contact us at info@ontariovascular.com, and we will promptly delete it.

 

10. International Data Transfers

As Ontario Vascular operates in Canada, your data may be transferred to and processed in countries outside the EU/EEA. Where applicable, we will ensure appropriate safeguards are in place to protect your data during international transfers, in compliance with GDPR.

 

11. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and provide personalized content. By using our website, you consent to our use of cookies. For details on managing cookies, please review our Cookie Policy.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or a prominent notice on our website. The "Effective Date" at the top of this Privacy Policy indicates when it was last updated.

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13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Ontario Vascular
Address: 1275 Finch Ave West, Unit 605, Toronto, ON, Canada
Email: info@ontariovascular.com

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We are committed to addressing your concerns and ensuring your privacy rights are respected. By using our services, you acknowledge that you have read and understood this Privacy Policy.

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